Nationwide service

The service centre and the flagship store of Valge Klaar is located at Tartu mnt 50a in Tallinn. Many of our customers are located outside of Tallinn and we are happy to solve any problems they may have with Apple products without them having to visit us. 

How?

1. Choose a suitable method of transport: Itella SmartPOST or a suitable courier service (e.g. DPD and Omniva).

2. Package the device and provide it with the recipient's address.

3. Write the description of the problem on a piece of paper and enclose it.

4. We will make you an offer for diagnostics and repair.

5. We will perform the requested repairs and send the device back to you once the invoice is paid.  

The sender covers the shipping costs. A transport fee is added upon returning the device according to the chosen delivery method. 
Recipient: ValgeKlaar(Klaar OÜ), Tartu mnt 50a, Tallinn 10115.
When using SmartPOST: Sikupilli Shopping Centre, mobile number: 513 1630, contact person: either "Valge Klaar hooldus" or "Valge Klaar e-poe tagastus"
It is important to provide the package with the sender's name, e-mail and phone number.

Please consider the following when using the mail-in service:

• Upon sending us the device via a courier or SmartPOST, the service deadline extends by up to three business days.
• Please ensure that the packaging protects the device from small drops (under the courier's responsibility).
• Please write down your service wish and problem description as precisely as possible.
• By shipping your device in for service, you agree with the service terms and conditions.